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Changing User Information

 

Important: When referencing this page outside of Knowledge Base, use this link: http://knowledge.domo.com?cid=changinguserinfo

You can change information for a user by changing account information in Admin Settings > People, including the user name, email address, phone number, title, security role, group membership, and content access. You must have an "Admin" security role to do this. For information about security roles, see Security Role Reference.

For information about managing user accounts for connectors, see Managing User Accounts for Connectors.

To change information in a user account,

  1. Click > Admin.
    The Admin Settings appears.

  2. Select People.

  3. In the user listing, select the name of the user you want.

  4. Change the information you want for the user.

  5. When finished, click Save Changes.

Non-Admin users can also change some (but not all) of this information in their personal Profile pages. For more information, see Specifying Your Personal Profile Information.

Email addresses are not editable while SSO is enabled. If you have enabled SSO and you want to update any email addresses, you will need to do the following:

  1. Navigate to  > Admin > Security > SSO.

  2. Temporarily disable SSO.

  3. Navigate to the People tab and locate the page for the user whose email address you need to update.

  4. Edit the email address to match the address you have in your SSO environment.

  5. Reenable SSO in the SSO tab.

Because deactivating SSO can affect users' ability to access the instance, we would suggest doing this outside of normal operating hours. 

For more information about SSO in Domo, see Understanding and Configuring Domo Single Sign-On