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Adding User Licenses in Domo

Important: When referencing this page outside of Knowledge Base, use this link: http://knowledge.domo.com?cid=userlicenses

Note: This feature is available on demand. To request that this feature be enabled, reach out to your Domo Customer Success Manager or Technical Consultant.

You can review your license seat usage and order licenses in Domo. The Admin Settings > User Licenses tab shows the number of paid versus courtesy (unpaid) licenses in your Domo instance as well as the number of Social users. In this tab you can buy new licenses, pay for courtesy licenses, approve or deny upgrade requests, and upgrade Social users to paid Domo users.  

You can only view and manage user licenses if you have an "Admin" security role. For more information about security roles, see Security Role Reference. For an explanation of Social users and what they can and cannot do in Domo, see Social User FAQs and Videos.

For information about the layout of the Admin Settings, see Admin Settings Layout.

Training Video - License Management Enhancements

 

 

Note: The product training videos are for Domo customers and clients only.

To buy Domo licenses,

  1. Click  > Admin.
    The  Admin Settings appears.

  2. Click Licenses.
    The Licenses panel appears.

  3. Click Buy Licenses.

  4. Fill out the fields in the wizard as requested. 

Note: When you confirm a license purchase order, Domo sends an email to a Domo sales representative who sends you a purchase order invoice.  

To approve or deny upgrade requests,

  1. Click  > Admin.
    The  Admin Settings appears.

  2. Click Licenses.
    The Licenses panel appears.

  3. In the table at the bottom of the panel, locate the user you want to approve or deny.

  4. Click the Approve or Deny radio button in the user row.

  5. (Conditional) If you have approved the user, select the desired security role in the Assign Role menu.
    For explanations of all available security roles, see Security Role Reference.

To view the list of Social users in your Domo,

  1. Click  > Admin.
    The  Admin Settings appears.

  2. Click Licenses.
    The Licenses panel appears.

  3. Click the Social Users tab to show the list of Social users. 

To assign new roles to Social users,

  1. Click  > Admin.
    The  Admin Settings appears.

  2. Click Licenses.
    The Licenses panel appears.

  3. Click the Social Users tab to show the list of Social users.

  4. In the table at the bottom of the panel, locate the user you want to reassign.

  5. Select the new security role in the Assign Role menu.