Note: This feature is available on demand.
To request that this feature be enabled,
contact Technical Support by using /support in Buzz, by email at firstname.lastname@example.org, or by phone at 801-805-9505 (Monday through Friday, 7 am to 6 pm MST).
reach out to your Domo Customer Success Manager or Technical Consultant.
Depending on the feature, you may be required to complete training before you can use the feature.
You can find multi-factor authentication options in Admin Settings > Security > Authentication. You must have a security profile of "Admin" to access this tab. For more information about security profiles, see Understanding security roles. In the Admin Settings, you can access options for enabling multi-factor authentication for the employees in your company. When multi-factor authentication is enabled, users who log into Domo are sent an authentication code via text message; they must then enter this code to access Domo.
If you enable multi-factor authentication before users have entered their mobile numbers, if they attempt to log in they receive an email with the code instead of a text message.
Training Video - 2-Factor Authentication
Note: The product training videos are for Domo customers and clients only.
Admin SettingsAdmin Settings
Under Security, click Authentication.
The multi-factor authentication options are found at the bottom of the Authentication panel.