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Brandwatch Connector

Important: When referencing this page outside of Knowledge Base, use this link: http://knowledge.domo.com?cid=brandwatch

Intro

Brandwatch provides social media monitoring and analytics services. You can use Domo's Brandwatch connector to retrieve data about authors, stories, mentions, and so on. To learn more about the Brandwatch API, visit their page (https://www.brandwatch.com/brandwatch-api/).

Note: The user interface for building this connector is not yet available in our Connectors listing in the Data Center, meaning you will not be able to configure the connector on your own. However, we at Domo are more than happy to configure the connector for you so you can begin using it to pull your data into Domo. Please don't hesitate to reach out to your CSM or Domo Support. For contact information, see Getting Help.

You connect to your Brandwatch account in the Data Center. This topic discusses the fields and menus that are specific to the Brandwatch connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in Adding a DataSet Using a Data Connector.

Prerequisites

To connect to your Brandwatch account and create a DataSet, you must have your Brandwatch username and password.

Connecting to Your Brandwatch Account

This section enumerates the options in the Credentials and Details panes in the Brandwatch Connector page. The components of the other panes in this page, Scheduling and Name & Describe Your DataSet, are universal across most connector types and are discussed in greater length in Adding a DataSet Using a Data Connector.

Credentials Pane

This pane contains fields for entering credentials to connect to your Brandwatch account. The following table describes what is needed for each field:  

Field

Description

Username Enter your Brandwatch username.
Password Enter your Brandwatch password.

Once you have entered valid Brandwatch credentials, you can use the same account any time you go to create a new Brandwatch DataSet. You can manage connector accounts in the Accounts tab in the Data Center. For more information about this tab, see Managing User Accounts for Connectors.

Details Pane

This pane contains a primary Reports menu, along with various other menus which may or may not appear depending on the report type you select.

Menu

Description

Report

Select the Brandwatch report you want to run. The following reports are available:

Gender Breakdowns for Authors

Get the breakdown list of authors by gender.

Share of Voice by Brand

Get the list of voices by brand.

Top Five Countries for Authors

Get the top five countries for authors.

Top Five Interests for Authors

Get the top five interests for authors.

Top Five Professions for Authors

Get the top five professions for authors.

Top Ten Authors

Get the top ten authors list for a brand over a given date range.

Top Ten Hashtags on Twitter

Get the top ten Twitter hashtags for a brand.

Top Ten Mentioned Authors on Twitter

Get the top ten most mentioned authors on Twitter.

Top Ten Sites by Volume

Get the top ten domains visiting for a brand.

Top Ten Stories on Twitter

Get the top ten stories for a brand over a given date range.

Top Ten Twitter Authors

Get the top ten tweeters for a brand over a given date range.

Top Topics for Brand

Get the list of top topics for a brand.

Total Impressions

Get the list of total impressions.

Volume of Mentions (by Sentiment)

Get the list of mentions by sentiment.

Volume of Mentions (by Page Type)

Get the list of mentions by page type.

Volume of Mentions (by Tags)

Get the list of mentions by tags.

Volume of Mentions (by Categories)

Get the list of mentions by categories.

Select Project

Select the project you want to retrieve data for.

Select Query or Query Group

Select the query you want to retrieve data for.

Query Group

Select the query group you want to retrieve data for.

Duration 

Select whether you want to pull data for a specific date or a date range. 

Report Date 

Select whether the report data is for a specific date or for a relative number of days back from today. 

Select Specific Date 

Select the date for the report. 

Days Back

Enter the number of past days that should appear in the report.  

Start Date

Specify whether the first date in your date range is a specific or relative date. You select the last date in your range in End Date

End Date

Specify whether the second date in your date range is a specific or relative date. You select the first date in your range in Start Date.  

Select Specific Start Date

Select the first date in your date range. 

Select Specific End Date

Select the second date in your date range. 

Days Back to Start From

Enter the number of the farthest day back that should be represented in the report. Combine with Days Back to End At to create a range of represented days.

For example, if you entered 10 for Days Back to Start From and 5 for Days Back to End At, the report would contain data for 10 days ago up until 5 days ago.

Days Back to End At

Enter the number of the most recent day back that should be represented in the report. Combine with Days Back to Start From to create a range of represented days.

For example, if you entered 10 for Days Back to Start From and 5 for Days Back to End At, the report would contain data for 10 days ago up until 5 days ago.

Filter

Select how you would like to filter the data in the report.

Filter by Author

Select all of the author groups you would like to filter by.

Filter by Category

Select all of the categories you would like to filter by.

Filter by Page Type

Select all of the page types you would like to filter by.

Filter by Sentiment

Select all of the sentiments you would like to filter by.

Filter by Site Type

Select all of the site types you would like to filter by.

Other Panes

For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see Adding a DataSet Using a Data Connector.   

FAQ

Do I need a certain type of account with the data service to use this connector?

No. Any Brandwatch account with access to collected data should be usable to set up this connector.

Some of the Sentiment values are 0. Is that correct?

Some reports allow you to choose which sentiment types (positive, neutral, negative) will be reported. If you do not select a sentiment type, then the report will list 0 as the value for that particular sentiment.

How often can the data be updated?

Datasets should be set to update once a day.

Are there any API limits that I need to be aware of?

No.