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InMoment Connector

Important: When referencing this page outside of Knowledge Base, use this link: http://knowledge.domo.com?cid=inmoment

Intro

InMoment is a cloud-based customer experience optimization platform that gives you the ability to listen to and engage with your customers to improve business results through better experiences. Use Domo's InMoment connector to retrieve survey answers, scores, tags, and more. To learn more about the InMoment API, visit their page (http://www.inmoment.com/solutions/).

You connect to your InMoment account in the Data Center. This topic discusses the fields and menus that are specific to the InMoment connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in Adding a DataSet Using a Data Connector.

Prerequisites

To connect to your InMoment account and create a DataSet, you must have the following:

  • The username and password for your InMoment account.

  • Your InMoment client ID generated when you created the application.

  • Your InMoment client secret when you created the application.

Connecting to Your InMoment Account

This section enumerates the options in the Credentials and Details panes in the InMoment Connector page. The components of the other panes in this page, Scheduling and Name & Describe Your DataSet, are universal across most connector types and are discussed in greater length in Adding a DataSet Using a Data Connector.

Credentials Pane

This pane contains fields for entering credentials to connect to your InMoment account. The following table describes what is needed for each field:  

Field

Description

Client ID

Enter your InMoment client ID.

Client Secret

Enter your InMoment client secret.

Username

Enter the username for your InMoment account.

Password

Enter the password for your InMoment account.

Once you have entered valid InMoment credentials, you can use the same account any time you go to create a new InMoment DataSet. You can manage connector accounts in the Accounts tab in the Data Center. For more information about this tab, see Managing User Accounts for Connectors.

Details Pane

This pane contains a primary Reports menu, along with various other menus which may or may not appear depending on the report type you select.

Menu

Description

Report

Select the InMoment report you want to run. The following reports are available:

Date Field Label

Returns label data for a given date range and organization.

Data Field Options

Returns options and options label data for a given date range and organization.

Data Field Text

Returns data field text data for a given date range and organization.

Gateway

Returns gateway data for a given date range and organization.

Offer

Returns offer data for a given date range and organization.

Survey

Returns survey data for a given date range and organization.

Survey Response Alerts

Returns survey response alerts for a given date range and organization.

Survey Response Answers

Returns survey response answers for a given date range and organization.

Survey Response Incidents

Returns survey response incident data for a given date range and organization.

Survey Response Scores

Returns survey response scores for a given date range and organization.

Survey Response Tags

Returns survey response tags for a given date range and organization.

User

Returns user data for a given date range and organization.

Unit

Returns unit data for a given date range and organization.

Category Dimension

Select the category dimension to filter your report by.

Select Current to pull all data since the report was last run. If the report has never run, the last day of data will be pulled.

Select Historical to specify the date range you wish to pull.

Start Days

Enter the number of past days for the start date for your report data. Pair with End Days to create a range of days. For example, if you enter 14 for Start Days and 7 for End Days, your report will pull all data from 14 days ago up until 7 days ago.

End Days

Enter the number of past days for the end date for your report data. Pair with Start Days to create a range of days. For example, if you enter 14 for Start Days and 7 for End Days, your report will pull all data from 14 days ago up until 7 days ago.

Organization ID

Enter the ID of the organization you want to retrieve data for.

Other Panes

For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see Adding a DataSet Using a Data Connector.