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Spredfast Conversations Connector

Important: When referencing this page outside of Knowledge Base, use this link: https://knowledge.domo.com?cid=spredfastconversations

Intro

Spredfast is a social software platform which allows large companies to manage their online social media presences, build social media campaigns, and analyze social media performance. Use Domo's Spredfast Conversations connector to retrieve analytics data and other information from Spredfast. To learn more about the Spredfast Conversations API, visit their Github page (https://github.com/spredfast/Conversations-api-client).

You connect to your Spredfast account in the Data Center. This topic discusses the fields and menus that are specific to the Spredfast Conversations connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in Adding a DataSet Using a Data Connector.

Prerequisites

To connect to your Spredfast account and create a DataSet, you must have the following:

  • The email address associated with your Spredfast account

  • Your Spredfast password

Whitelisting the Domo Application for Your Spredfast Account

Before the Domo Spredfast Conversations Connector can successfully connect to your Spredfast account, a ticket must be submitted with Spredfast Support (contact info available here: https://www.spredfast.com/support ) to request whitelisting of the Domo Application for your Spredfast account.

Once you have contacted Spredfast Support and they have whitelisted the Domo application for your account, you may proceed with the steps below.

Connecting to Your Spredfast Account

This section enumerates the options in the Credentials and Details panes in the Spredfast Conversations Connector page. The components of the other panes in this page, Scheduling and Name & Describe Your DataSet, are universal across most connector types and are discussed in greater length in Adding a DataSet Using a Data Connector.

Credentials Pane

The Domo Spredfast Conversations connector uses OAuth to connect, so there is no need to enter credentials within Domo. Click Connect (or select Add Account if you have existing Spredfast accounts in Domo) to open the Spredfast OAuth screen where you can enter your Spredfast credentials. Once you have entered valid Spredfast credentials, you can use the same account any time you go to create a new Spredfast Conversations DataSet. You can manage connector accounts in the Accounts tab in the Data Center. For more information about this tab, see Managing User Accounts for Connectors.

Note: If you are already logged into Spredfast when you connect in Domo, you are authenticated automatically when you click Add account. If you want to connect to an account that is different from the one you are logged into, you must first log out of Spredfast.

Details Pane

This pane contains a primary Reports menu, along with various other menus which may or may not appear depending on the report type you select.

Menu

Description

Report

Select the Spredfast Conversations report you want to run. The following reports are available:

Analytics Data

Returns metadata for analytics.

Analytics Export

Returns conversation analytics.

Analytics Report

Returns a specified analytics report.

Analytics Report List

Returns a list of analytics reports.

Assets in Folder

Returns a list of assets in a folder.

Content Center Asset

Returns a content center asset.

Content Center Folder

Returns details for a specific content center folder.

Conversations Users List

Returns a list of users for a conversation.

Folder List

Returns a list of folders.

Initiative Data

Returns data for a specific initiative.

Initiatives List

Returns a list of available initiatives.

Message

Returns a specific message.

Page Labels

Returns a list of page labels.

Plans List

Returns a list of plans.

Company

Select the company you want to retrieve information for.

Folders

Select the folders you want to display assets for.

Saved Report

Select the predefined Spredfast Conversations report you want to import into Domo.

Initiative

Select the initiative you want to retrieve data for.

Asset

Select the asset you want to retrieve data for.

Message Identifier

Enter the identifier for the message you want to retrieve.

Name Filter

Enter a filter to retrieve data based on that filter.

Metrics

Select whether to show metrics data in your report.

Order

Select how you want the data in your report to be sorted. 

Direction

Select whether you want your report data to be sorted in an ascending or descending direction.

Query (Optional)

Enter a query to filter your data by.

Priority?

Select whether you want to show only priority items (True) or all items (False). 

Other Panes 

For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see Adding a DataSet Using a Data Connector.