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Sysomos Expion Connector

Important: When referencing this page outside of Knowledge Base, use this link: https://knowledge.domo.com?cid=sysomosexpion

Intro

Sysomos Expion lets users manage content and relationships across social channels at scale by integrating content marketing, social management, and analytics. Use Domo's Sysomos Expion connector to retrieve ad data, insights, messages, account information, and more. To learn more about the Sysomos Expion API, visit their page (https://sysomos.com/services/api/).

You connect to your Sysomos Expion account in the Data Center. This topic discusses the fields and menus that are specific to the Sysomos Expion connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in Adding a DataSet Using a Data Connector.

Prerequisites

To connect to your Sysomos Expion account and create a DataSet, you must have the following:

  • The client ID for your Sysomos Expion application

  • The client secret for your Sysomos Expion application

If you do not know your credentials, reach out to your Sysomos support representative.

Connecting to Your Sysomos Expion Account

This section enumerates the options in the Credentials and Details panes in the Sysomos Expion Connector page. The components of the other panes in this page, Scheduling and Name & Describe Your DataSet, are universal across most connector types and are discussed in greater length in Adding a DataSet Using a Data Connector.

Credentials Pane

This pane contains fields for entering credentials to connect to your Sysomos Expion account. The following table describes what is needed for each field:  

Field

Description

Client ID

Enter the client ID for your Sysomos application.

Client Secret

Enter the client secret for your Sysomos application.

Once you have entered valid Sysomos Expion credentials, you can use the same account any time you go to create a new Sysomos Expion DataSet. You can manage connector accounts in the Accounts tab in the Data Center. For more information about this tab, see Managing User Accounts for Connectors.

Details Pane

This pane contains a primary Reports menu, along with various other menus which may or may not appear depending on the report type you select.

Menu

Description

Report

Select the Sysomos Expion report you want to run. The following reports are available:

Account Insights

Returns account-level insight data.

Account Stats

Returns historical data about account metrics.

Accounts

Returns data about accounts.

Ad Data

Returns ads generated from this account.

Ad Insights - Actions

Returns ad-level insight data for action items via account or message ID.

Ad Insights - Metrics

Returns ad-level insight data for metrics via account or message ID.

Message Insights

Returns message-level insight data.

Message Stats

Returns lifetime values of metrics for a message, such as comments, likes, and share counts.

Messages

Returns messages generated from the account.

Reviews

Returns reviews on the account.

Tag Messages

Returns tag messages generated from the account.

Tags

Returns details for a tag.

UGC Messages

Returns messages from your account that have user-generated approval rights.

User-Assigned Ad Accounts

Returns your users' ad accounts.

Channel

Select the social media channel you want to retrieve data for.

Accounts

Select all accounts you want to retrieve data for.

Account

Select the account you want to retrieve data for.

Ad Account

Select the ad account you want to retrieve data for.

Message Filtering Criteria

Select whether messages in your report will be manually selected or filtered by date.

Messages (Optional)

Select all messages you want to retrieve data for.

Tags

Select all tags you want to retrieve data for.

Topic

Select the topics you want to retrieve data for.

Ads (Optional)

Select all ads you want to retrieve data for.

Period

Select the period you want to aggregate your report data by.

Sort

Select whether report rows will be sorted by post date or the date of the last tag change.

Duration 

Select whether you want to pull data for a specific date or a date range. 

Report Date 

Select whether the report data is for a specific date or for a relative number of days back from today. 

Select Specific Date 

Select the date for the report. 

Days Back

Enter the number of past days that should appear in the report. Use 0 or today for today's date, 1 or yesterday for yesterday's date, or X or today-X to get data for X days ago.  For example, if you entered today-10, your report would return data for 10 days in the past.

Start Date

Specify whether the first date in your date range is a specific or relative date. You select the last date in your range in End Date

End Date

Specify whether the second date in your date range is a specific or relative date. You select the first date in your range in Start Date.  

Select Specific Start Date

Select the first date in your date range. 

Select Specific End Date

Select the second date in your date range. 

Days Back to Start From

Enter the number of the farthest day back that should be represented in the report. Combine with Days Back to End At to create a range of represented days. Use 0 or today for today's date, 1 or yesterday for yesterday's date, or X or today-X to get data for X days ago.  

For example, if you entered 10 for Days Back to Start From and 5 for Days Back to End At, the report would contain data for 10 days ago up until 5 days ago.

Days Back to End At

Enter the number of the most recent day back that should be represented in the report. Combine with Days Back to Start From to create a range of represented days. Use 0 or today for today's date, 1 or yesterday for yesterday's date, or X or today-X to get data for X days ago. 

For example, if you entered 10 for Days Back to Start From and 5 for Days Back to End At, the report would contain data for 10 days ago up until 5 days ago.

Other Panes

For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see Adding a DataSet Using a Data Connector.