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Yammer QuickStart App

Important: When referencing this page outside of Knowledge Base, use this link: http://knowledge.domo.com?cid=yammerqs

Intro

Yammer is an enterprise social network for businesses to get work done smarter and faster. The Yammer QuickStart gives you key usage metrics to know how your organization is using Yammer. See hourly message activity, top liked messages, and quantity of messages through each Yammer channel.

Usage

Business questions that can be answered:

  • How well are employees communicating and collaborating?

  • Who is involved in collaboration?
     

Metrics included in the app:

  • Active Message Types

  • All Messages

  • All Users

  • Direct Messages

  • Group Messages

  • Hourly Message Activity

  • Message Activity

  • Message Device Usage

  • Messages with Attachments

  • Seen Notifications

  • Top 10 Active Users

  • Top 10 Liked Messages

  • Total Users

  • User Job Titles

  • Users by Location

Authentication

A Yammer username (email address) and password are required to authenticate.

QuickStart Reports

For report descriptions, see Yammer Connector.

Report Configuration / Report Details

The selectable reports must be configured as follows:

Report

Scheduling (Change update settings)

Parameter(s)

Selection

All Messages

 

Message Type

Select the type of messages you want to retrieve (algorithmic, all, following, my feed, private, received, sent).

Notifications

 

None

 

Users

 

None

 

QuickStart Data

The Yammer QuickStart provides the following data collections and cards:

Collection

Card

Card Description

Data Name

Executive Pulse: 5 metrics to keep your eye on.

Hourly Message Activity

HOURLY MESSAGE ACTIVITY
Displays the number of messages that are sent by hour of the day during the selected period. Consider using this data to track usage and pinpoint the most effective times to send messages.

All Messages

Executive Pulse: 5 metrics to keep your eye on.

Message Activity

MESSAGE ACTIVITY
Tracks the messages posted to the community over time. Identify root causes for increases and decreases in overall participation to improve user activity.

All Messages

Executive Pulse: 5 metrics to keep your eye on.

Message Device Usage

MESSAGE DEVICE USAGE
Displays messages based on the devices used. Monitor message input methods and take actions to stimulate user activity and improve messaging efficiency.

All Messages

Executive Pulse: 5 metrics to keep your eye on.

Seen Notifications

SEEN NOTIFICATIONS
Shows the percentage of notifications that have been viewed. Use this to track user activity and take actions to improve communication and collaboration.

Notifications

Executive Pulse: 5 metrics to keep your eye on.

Total Users

TOTAL USERS
Displays a running total of users over time. Track the amount of users in the community and identify strategies for increasing overall usage.

 

Users

 

Collection

Card

Card Description

Data Name

Communication: How well are employees communicating and collaborating?

Active Message Types

ACTIVE MESSAGE TYPES
Displays messages based on their relative type. Monitor message input and take actions to stimulate user activity and increase content quality.

All Messages

Communication: How well are employees communicating and collaborating?

All Messages

ALL MESSAGES
Displays all user messages in table format. Use this to access, filter, and group all message data to view underlying causes for increases and decreases in usage and overall communication and collaboration.

All Messages

Communication: How well are employees communicating and collaborating?

Direct Messages

DIRECT MESSAGES
Tracks the quantity of direct messages over time. Identify causes for increases in user activity and use findings to stimulate usage.

All Messages

Communication: How well are employees communicating and collaborating?

Group Messages

GROUP MESSAGES
Tracks the quantity of group messages over time. Identify causes for increases in user activity and use findings to stimulate usage.

All Messages

Communication: How well are employees communicating and collaborating?

Messages with Attachments

MESSAGES WITH ATTACHMENTS
Displays messages with attachments over time. Identify spikes and drops in message quantity to determine points of high and low collaboration and take action to improve overall communication.

All Messages

Communication: How well are employees communicating and collaborating?

Top 10 Liked Messages

TOP 10 LIKED MESSAGES
Shows the most liked messages. Pinpoint key messages to gain insights into better collaboration and communication.

All Messages

 

Collection

Card

Card Description

Data Name

Users: Who is involved in collaboration?

All Users

ALL USERS
Displays all users in table format. Use this to access, filter, and group all user data to view underlying causes for increases and decreases in usage and overall communication and collaboration.

Users

Users: Who is involved in collaboration?

Top 10 Active Users

TOP 10 ACTIVE USERS
Shows top users based on quantity of messages. Identify key active users to define best practices for increasing overall user activity.

All Messages

Users: Who is involved in collaboration?

User Job Titles

USER JOB TITLES
Organizes users based on their job titles. View which users are communicating and take actions to stimulate user activity and increase overall collaboration.

Users

Users: Who is involved in collaboration?

Users by Location

USERS BY LOCATION
Shows how many users are in each location. View locations from which users are communicating and take actions to stimulate user activity and increase overall collaboration.

Users